You can book online at www.westjetvacations.comor with a member of our WVI Contact Centre at 1.877.737.7001. Relay services are also available at 1.866.693.7853 (Voice to TTY) or 711. We’ll be happy to help you with any new or existing reservations. For group travel, please contact your travel agent.
Children and infant rates vary for each hotel. We recommend that you consult with your travel agent or the WestJet Vacations Contact Centre to determine the respective rate(s) for your children and infants. You can also keep an eye out for the Smile Resorts™ logo on select hotel pages, which offer Kids Stay, Play and Eat FREE deals and no single parent supplement fee for select room categories.
You can contact us anytime at 1.877.737.7001, or via the WestJet Vacations Mobile App.
Once a vacation package is purchased,the pricing is fixed. Price differences for the same package cannot be refunded.
At this time, WestJet Vacations does not have a price match offer in place.
Changes or cancellations may be permitted, for full details please read our Terms & Conditions . We strongly recommend you purchase travel insurance to protect the value of your vacation.
We offer trip protection with our WestJet Vacations Travel Protection Plan. We strongly recommend that you purchase WestJet Vacations Travel Protection Plan to ensure you’re prepared for the unexpected. You can read details about our Travel Protection Plan here.
We offer a wide range of excursions in most of our destinations through NexusTours.com, WestJet Vacations' trusted partner in destination. We take special care in selecting only insured and licensed excursion partners. We highly recommend pre-booking excursions so you get the tour and dates that you want, especially during peak season. You can book excursions at the time of booking, or once booked by contacting the WestJet Vactions contact centre or your travel agent. For more information, visit the “Excursions” tab or the My Booking Portal on www.westjetvacations.com.
WestJet Vacations accepts the following credit cards: Visa, MasterCard, American Express, and Visa Debit. We also accept WestJet Vacations Travel Vouchers, WestJet Points, WestJet Gift Cards. Travel agents may accept different forms of payment.
You will receive your electronic travel documents once your booking has been paid in full. E-documents will be sent to you and you can access them through the My Booking Portal.