Get in touch
We are available to help you at every stage of your travel journey, from booking your dream vacation to helping you find an excursion in destination and supporting you with special assistance requests. You can find some useful links and commonly asked questions below, or you can contact us by phone and speak with our knowledgeable WestJet Vacations agents for further assistance.
Got questions, complaints or compliments to share?
Accessibility, mobility or a disability?
Helpful information about travelling with WestJet Vacations.
Everything you need to know for your journey.
Requesting a refund or compensation for a flight delay or cancellation?
Keep tabs on your booking and upgrade your vacation, from seat selection to excursions.
Have a question or want to make a reservation?
Contact Centre (English)
Mon – Sun: 8 a.m. – 12 a.m. EST
Contact Centre (French)
Mon – Sun: 8 a.m. - 7 p.m. EST
WestJet Airlines
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Delayed, lost or damaged baggage on board WestJet?
Contact WestJet central baggage services
1-866-666-6224 or visit for more information.