FAQs
FAQs
Flight check-in

We recommend that you complete your online checkin 24 hours prior to your departure https://www.westjet.com/en-ca/manage/check-in. If you prefer to checkin with a customer service agent at the airport, please follow the guidelines below.

For flights within Canada, the recommended check in time is 120 minutes before flight departure. For flights to and from international destinations or the United States, the recommended check in time is 150 minutes before flight departure. You must be through security and customs, if applicable, and at your departure gate 40 minutes before the scheduled departure of your flight. If you arrive at the gate less than 15 minutes before departure, you risk losing your reserved seat.

For everything you need to know to ensure your on-time departure, visit https://www.westjet.com/en-ca/get-travel-ready for flights operated by WestJet.