Cancun, Mexico

Hyatt Ziva Cancun

5.0

Property overview

Hyatt Ziva Cancun has a desirable oceanfront location with a spectacularly scenic peninsula surrounded on three sides by turquoise seas. Inspired by the beauty of the destination and the culture, a naturally elegant, airy ambiance blends contemporary decor with Mayan influences, and shades of brilliant blue stretch from the sparkling infinity pools to the azure ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting guests of all ages at the newest Evolution of All-Inclusive™.


Meal plans

All Inclusive

• All-inclusive: Included
• All meals plus snacks
• Dinner can be à la carte (reservations not required, dress code in effect)
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers

Property amenities

  • 547 Rooms
  • 5 Pool(s)
  • 9 Restaurant(s)
  • 6 Bar(s)

Accommodations

RESORT VIEW DOUBLE

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

CLUB OCEAN FRONT KING

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

OCEAN FRONT DOUBLE

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

OCEAN FRONT KING

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

SWIM UP DOUBLE

All inclusive
  • 712 sq ft approx
  • Max. occupancy 4
  • Max. adults 4

TURQUOIZE SKY OCEAN FRONT MASTER DOUBLE

All inclusive
  • 695 sq ft approx
  • Max. occupancy 4
  • Max. adults 4

CLUB OCEAN FRONT DOUBLE

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

Club Ocean Front Corner Suite

All inclusive
  • 1087 sq ft approx
  • Max. occupancy 4
  • Max. adults 3
  • Max. children 2

OCEAN VIEW KING

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

OCEAN VIEW DOUBLE

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

RESORT VIEW KING

All inclusive
  • 483 sq ft approx
  • Max. occupancy 4
  • Max. adults 4
  • Max. children 3

TURQUOIZE SKY OCEAN FRONT MASTER KING

All inclusive
  • 695 sq ft approx
  • Max. occupancy 4
  • Max. adults 4

TURQUOIZE OCEAN FRONT MASTER KING

All inclusive
  • 695 sq ft approx
  • Max. occupancy 3
  • Max. adults 3

Dining and entertainment

Bastille's (Adults only 18+)
  • Style: À la carte
  • Cuisine: French
Notes:
  • Open for dinner Dress code
El Mercado
  • Style: Buffet
  • Cuisine: International
Notes:
  • Open for breakfast, dinner, lunch Dress code
The Moongate
  • Style: À la carte
  • Cuisine: Asian
Notes:
  • Open for dinner Dress code
Tradewinds
  • Style: À la carte
  • Cuisine: Grill
Notes:
  • Open for breakfast, dinner Dress code
Lorenzo's
  • Style: À la carte
  • Cuisine: Italian
Notes:
  • Open for dinner, lunch Dress code
Chevy's
  • Style: À la carte
  • Cuisine: American
Notes:
  • Open for lunch Dress code
Casa Café
  • Style: Café
  • Cuisine: Coffee and Pastries
Notes:
  • Open for snacks Dress code This venue may be closed or have reduced days of service during low season
Healthy Juana's Smoothies
  • Style: Snack bar
Notes:
  • Open for breakfast
Habaneros
  • Style: À la carte
Notes:
  • Open for lunch

Extra features

Bonus features
  • Child Age Range (3-12)
  • Additional Room Inclusions-Club Ocean Front
  • Additional Room Inclusions-Club Ocean Front Corner Suite
  • Additional Room Inclusions-Turquoize Ocean Front Master
  • Additional Room Inclusions-Turquoize Sky Ocean Front Master

Facilities and services

  • Internet Services
  • Beach
  • Miscellaneous resort amenities/services
  • Child facilities
  • Spa
  • Swimming pools
Facilities and services


Hotel and airport information

Hotel location

Blvd Kukulcan km 9.5 Hotelier Zone Cancun Mexico

Airport information
Airport name: Cancun International Airport
Airport transfer time:
* Please note that transfer times may vary and are subject to change.
Hotel information
Check-in time: 15:00:00
Check-out time: 12:00:00
Hours of operation and availability of all restaurants and bars are subject to change based on the hotel’s occupancy throughout the season

Alerts

  • A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
  • There is currently enhancement work occurring on the Punta Vista rooftop pool for Turquoize guests at Hyatt Ziva Cancun. The pool is temporarily closed and completion is expected in early December. 

    Please note the following important information during this time:

    • All private events, including weddings, will take place as scheduled and without disruption.
    • The bar, restrooms, and jacuzzis in the Punta Vista area will remain closed until the pool reopens.
    • The Infinity Pool located in front of the theater will be available exclusively to Turquoize guests as a temporary measure.

    From now until November 22, 2025, the Club Tower terrace will undergo scheduled maintenance and Bar del Mar will be closed. A satellite bar will be just steps away, so guests can continue enjoying the Club Tower pool without any inconvenience. The work will take place daily from 9:00 a.m. to 7:00 p.m.

    All efforts will be made to minimize any impact to guests during this time.