Cancun, Mexico
Paradisus Cancun
Property overview
This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.
Meal plans
All Inclusive
• All-inclusive: Included
• All meals plus snacks
• Dinner can be à la carte (reservations required, dress code in effect)
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
• All meals plus snacks
• Dinner can be à la carte (reservations required, dress code in effect)
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
Property amenities
- 773 Rooms
- 4 Pool(s)
- 12 Restaurant(s)
- 7 Bar(s)
Accommodations
Junior Suite Ocean View
- 474 sq ft approx
- Max. occupancy 4
- Max. adults 3
- Max. children 2
The Reserve Adults Only Suite Sunset View
- 592 sq ft approx
- Max. occupancy 4
- Max. adults 3
Family Concierge Suite Ocean View
- 559 sq ft approx
- Max. occupancy 4
- Max. adults 3
- Max. children 3
The Reserve Adults Only Master Suite Ocean View
- 645 sq ft approx
- Max. occupancy 4
- Max. adults 3
The Reserve Adults Only Junior Suite Ocean View
- 474 sq ft approx
- Max. occupancy 4
- Max. adults 3
The Reserve Adults Only Suite Ocean View
- 592 sq ft approx
- Max. occupancy 4
- Max. adults 3
Dining and entertainment
Gastro Hall
- Style: Buffet
- Cuisine: International
- undefined: 06:30-11:00
- undefined: 12:30-16:00
- undefined: 18:00-23:00
Notes:
- Casual
Vibra
- Cuisine: International
- undefined: 7:00-11:00
- undefined: 18:00-23:00
Notes:
- Exclusive Family concierge and Circle for Breakfast
À la carté for dinner - Casual
Kao
- Cuisine: Japanese
- undefined: 18:00-23:00
Notes:
- Casual
Zesty
- Cuisine: American, Grill
- undefined: 18:00-23:00
Notes:
- Casual
Blue Agave
- Style: À la carte
- Cuisine: Mexican
- undefined: 11:00-18:00
- undefined: 19:00-23:00
Notes:
- Casual
Santé
- Style: À la carte
- Cuisine: Mediterranean
- undefined: 7:00-11:00
- undefined: 12:00-16:00
- undefined: 18:00-23:00
Notes:
- Exclusive to The Reserve guests
- Casual
- Reservations required
Agua Marina
- Style: À la carte
- Cuisine: Seafood
- undefined: 18:00-23:00
Notes:
- Casual
Capella
- Style: À la carte
- Cuisine: Italian
- undefined: 18:00-23:00
Notes:
- Casual
SAL Steak Cave ($)
- Style: À la carte
- Cuisine: Grill, Steaks
- undefined: 18:00-23:00
Notes:
- Not included with all-inclusive plan
- Casual
TWE12LVET
- Cuisine: Ice cream
- undefined: 12:00-17:00
Notes:
- Casual
The Shack
- undefined: 12:00-17:00
Notes:
- Casual
Nespresso Corner
- Style: Café
- Cuisine: Coffee and Pastries
Notes:
- Open for snacks
- Open 24 hours
Ginger Bar & Ginger Lounge
Notes:
- Minimum age restrictions apply, picture ID required.
- Lounge
Kao Bar
- Hours of operation: 18:00-23:00
Blue Agave Bar
- Hours of operation: 17:00-22:00
Notes:
- Minimum age restrictions apply, picture ID required.
- Restaurant bar
Santé Bar
- Hours of operation: 19:00-22:00
Notes:
- Minimum age restrictions apply, picture ID required.
- Exclusive for The Reserve Guests
Kanna Beach Club
Notes:
- Minimum age restrictions apply, picture ID required.
- Open air
- Beach bar
Pool Bar I
- Hours of operation: 11:00-18:00
Pool Bar II
Notes:
- 10:00 – 12:00 hrs Healthy juices
11:00 – 18:00 bar service
Extra features
Bonus features
- Child Age Range (2-12)
- Additional Room Inclusions-The Reserve Adults Only Junior Suite Sunset View
- Additional Room Inclusions-The Reserve Adults Only Junior Suite Ocean View
- Additional Room Inclusions-The Reserve Adults Only Suite Sunset View
- Additional Room Inclusions-The Reserve Adults Only Suite Ocean View
- Additional Room Inclusions-The Reserve Adults Only Master Suite Ocean View
- Additional Room Inclusions-Family Concierge Junior Suite Ocean View
- Additional Room Inclusions-Family Concierge Master Suite Ocean View
- Concierge
Facilities and services
- Internet Services
- Beach
- Parking
- Miscellaneous resort amenities/services
- Business services
- Child facilities
- Golf
- Health and safety
- Hotel lobby
- Shops and services
- Sports activities
- Wellness
- Spa
- Swimming pools
Hotel and airport information
Hotel location
Boulevard Kukulcan, Km 16.5 Zona Hotelera, Quintana Roo Cancun 77500 Mexico
Airport information
Airport name: Cancun International Airport
Airport transfer time:
* Please note that transfer times may vary and are subject to change.
Hotel information
Check-in time: 15:00:00
Check-out time: 12:00:00
Hours of operation and availability of all restaurants and bars are subject to change based on the hotel’s occupancy throughout the season
Alerts
- A Government of Quintana Roo environmental tax ranging from $2-9 USD* per person per night is to be paid locally to the hotel. *Subject to change.
This resort will be temporarily closed for renovations from June 1, 2025 – April 1, 2026.