Sandos Caracol Nature Resort Water Park
Property overview
Sandos Caracol Nature Resort Water Park is an All Inclusive hotel with a stunning jungle setting surrounded by mangroves and natural lagoons in Playa del Carmen. Offering an impressive array of restaurants and bars, a fun water park with 29 water slides for kids and adults, a fabulous kids club, more than 40 eco-activities, and a beautiful white sand beach, plus accommodations for up to five people, it is ideal for a relaxing family vacation.
Meal plans
All Inclusive
Hotel collections
Vacations for singles
- Properties with spaces designed to foster authentic connections with like-minded guests
- Perfect balance of privacy, social experiences and access to adventure
- Various accommodation styles suitable to singles with convenient amenities and attentive service
Family of five or more
- Curated collection of hotels with rooms that allow families of five or more to stay and play together
- Accommodation options designed for maximum comfort, from studios to suites
- Common areas for socializing plus separate sleeping spaces for privacy
Property amenities
- 955 Rooms
- 5 Pool(s)
- 10 Restaurant(s)
- 9 Bar(s)
Accommodations
Pool View 1 Bedroom
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Eco Family Suite
- Max. occupancy 5
- Max. adults 4
- Max. children 3
Eco Family Superior
- Max. occupancy 4
- Max. adults 4
- Max. children 3
Pool View Superior
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Select Club Deluxe room
- Max. occupancy 2
- Max. adults 2
Select Club Superior room
- Max. occupancy 2
- Max. adults 2
Dining and entertainment
- Style: Buffet
- Cuisine: International
- Open for breakfast, dinner, lunch
- Style: Buffet
- Cuisine: Mexican
- Open for breakfast, dinner
- Style: À la carte
- Cuisine: Asian
- Open for dinner Reservations required
- Style: À la carte
- Cuisine: Mediterranean
- Open for dinner Reservations required
- Style: À la carte
- Cuisine: Gourmet
- Open for lunch Reservations required
- Style: À la carte
- Cuisine: Grill
- Open for dinner Reservations required
- Style: À la carte
- Cuisine: Grill
- Open for dinner Reservations required
- Style: À la carte
- Cuisine: Italian
- Open for breakfast, dinner, lunch Reservations required
- Style: À la carte
- Cuisine: Mexican
- Open for breakfast, dinner, lunch Exclusive to Open 24 hours
- Style: Snack bar
- Open for snacks
- Open air
- Pool bar
- Open air
- Pool bar
- Lobby bar
- Sports bar
- Beach bar
- Pool bar
Extra features
- Child Age Range (2-12)
- Additional Room Inclusions-Select Club Superior room
- Additional Room Inclusions-Select Club Deluxe room
- Added Values
Facilities and services
- Internet Services
- Beach
- Miscellaneous resort amenities/services
- Business services
- Child facilities
- Health and safety
- Hotel lobby
- Shops and services
- Sports activities
- Wellness
- Spa
- Swimming pools
Hotel and airport information
Carretera Cancun Chetumal Km 295 Playa del Carmen Mexico
Alerts
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Please note that the water park will be closed every Tuesday for routine maintenance. However, during holidays the water park may stay open.
The Children’s Chikipark will be temporarily closed due to unexpected maintenance, however the teens and adult water park and slides remain open.
As of Sunday, September 7, the adults only Select Club areas (room blocks, pool, reception, and restaurant) will be temporarily closed and will remain so until further notice.
- Guests with existing Select Club reservations will be relocated to Eco Family Collection rooms that will be strategically located away from families with kids to ensure their privacy. In addition, these rooms will now be located closer to the beach and our adults only beach club, K'iin, which will remain open and operating as normal.
- The Riviera Restaurant, which is located in front of the beach, will be designated adults only for breakfast and lunch, providing breathtaking views of the Caribbean
- The Tortuga Pool will be reserved for use by adults only.
All other adult only areas and services such as bars, lounges and common areas will remain open and operate as normal. If the renovation project is completed early, the Select Club areas will re-open and Select Club guests will be located back to their original room category and section of the hotel.
All efforts will be made to minimize impact to guests during this time.